CORONAVIRUSÂ is bringing severe economic headwinds that could be fatal to the SME brokers that still rely heavily on manual processes or face-to-face interaction.
However, some can turn this to their huge advantage by ensuring they have the kind of robust digital infrastructure that can help them – and any business for that matter – survive and thrive even in this unprecedented situation.
Daniel Layne, Founder and CEO of Quotevine, said: “I would recommend all brokers ensure that webconference, e-signature, soft-searching, open banking and modern collaboration tools are part of their armoury.
“This is the time for them to honestly evaluate their capability for distributed working. Legacy computer systems that can only be accessed on-site or using slow and frustrating remote desktop solutions will prevent or severely limit productivity.
“If they haven’t already, brokers should move urgently to a cloud-native suite of applications that employees can access from anywhere. This is a perfect opportunity to adapt the way they do things and come out of the other side stronger.”
Earlier this week, brokers were reporting a downturn in business.
