
Leasing deals now part of FCA complaints probe
Authority extends timescales for complaints and reactions to them.
Authority extends timescales for complaints and reactions to them.
Case following landmark finance ruling to be heard early in 2025.
Appeal result likely to spark many more complaints to lenders.
Time to analyse before next moves by finance lenders and authorities.
Judgement raises prospect of expensive compensation scheme.
Company to pay £21.5m compensation to affected customers.
Difficulties in obtaining information leads to delay.
Last year 93% of buyers said they were satisfied with the explanation given to them by dealership sales staff of the available finance packages, up from 91% in 2020. While
In 2021, the FCA banned incentives for brokers to increase the interest rate that a customer pays for their motor finance. But many customers have logged complaints claiming compensation for
Comments come as the latest figures from the Society of Motor Manufacturers and Traders (SMMT) show the new car market grew 28.3% in July with 143,921 new vehicles registered. As
The F&I community has been working diligently for many months and, in some cases, years to get ready for the launch of the Consumer Duty. Now we are there; arguably,
Self-serve means you can demonstrably meet the requirements of the FCA’s four outcome areas and three cross cutting rules, minimising the chances of mis-selling, while creating a clear digital trail
With such large amounts being spent, and the cost-of-living crisis putting household budgets under significant pressure, it’s more important than ever that potential customers are accurately assessed for any risk
Where firms haven’t supported their customers properly, the FCA has told them to make changes. It reminded 3,500 lenders of how they should be supporting borrowers in financial difficulty and
Review finds that firms had carefully considered the FCA’s price and value requirements, but that some firms have more work to do to meet the rules. The FCA has set
The Leasing Broker Federation is an independent membership organisation supporting leasing brokers and operators across the uk. It better equips brokerages with knowledge and skills supporting them to thrive within this growing sector.
It also provides a mutually beneficial business community environment for all market relevant companies, such as leasing companies, funders, manufacturers, service suppliers and dealerships. These companies make up our federation partner network.
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