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FCA takes a new look at AR rules

There can be no doubt that the proposals will require significantly more time, effort and cost for dealers. It will also mean that principals, as the regulator recognises, will require sufficient resources to maintain the “adequate” controls required. Indeed the FCA references the need for principals to have the necessary people, processes, technology, facilities and information and, by implication, financial backing to oversee the AR’s activities and potential liabilities. 
Tara Williams Chief Risk Compliance Officer AutoProtect Group
Tara Williams Chief Risk Compliance Officer AutoProtect Group

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April 8, 2022

SIGNIFICANT changes to the Appointed Representative regime by the FCA could have a significant impact on leasing brokers and motor dealers.

Last March the FCA published a press release which heralded the start of a consultation on the future of the AR regime that closed in early March.

Tara Williams, Chief Risk and Compliance Officer, AutoProtect Group, said the FCA is unhappy with the current model.

She said: “The FCA’s press release announcing changes to the AR regime did not pull any punches. The regulator identified a wide range of harm across all the sectors where firms have ARs. At the heart of the issue, the FCA pointed to principals not performing sufficient due diligence before appointing an AR or inadequate oversight and control after an AR has been appointed.

“Going forward, the FCA wants well-resourced principals with the resources to undertake a more hands-on role in ensuring regulatory compliance in promoting finance and insurance products.”

The FCA’s assessment of “harm” was summarised by clear evidence that principals had more complaints per £1m of revenue than non-principals. The position was particularly apparent where principals were of a smaller scale.

Looking further, principals were often unclear about their regulatory responsibilities for their ARs and provided insufficient oversight of them. The situation was exacerbated by inadequate controls for regulated activities for which they have accepted responsibility. In short, things were too “light-touch.”

For principals, such as AutoProtect Group, the FCA re-emphasised the business’ full responsibility (including any liabilities that might arise) to ensure that ARs are fit and proper and comply with all FCA rules.

There can be no doubt that the proposals will require significantly more time, effort and cost for dealers. It will also mean that principals, as the regulator recognises, will require sufficient resources to maintain the “adequate” controls required. Indeed the FCA references the need for principals to have the necessary people, processes, technology, facilities and information and, by implication, financial backing to oversee the AR’s activities and potential liabilities.

Keith Hawes, Director at Nationwide Vehicle Contracts said there could be an impact on Leasing Brokers who have appointed ARs and while member brokers are audited by the BVRLA which covers ARs, this audit is likely to be more in depth as a result of these changes and may exclude some ARs going forward.

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Chris Wright

Chris Wright

Chris Wright has been covering the automotive industry nationally and internationally for 30 years. Following spells with consumer titles he became News Editor of Automotive Management (AM), Editor of Automotive International, International Editor for Detroit-based Automotive News, and Editor of Dealer Update. He has also co-authored several FT Management Reports and contributes regularly to Justauto.com

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